Policies

Appointments

  • Appointments are not guaranteed with less than 24 hours notice, even if the appointment time is available on my schedule.
  • Please arrive 15 minutes prior to your appointment time on your first visit, and 5 minutes prior to any subsequent visits.
  • If you are late for your appointment, we can only guarantee that your session can last until the time it was scheduled to, as there may be appointments scheduled directly after you.

Cancellations

  • A cancellation with at least 12 hours notice will incur no penalty.
  • A cancellation within 12 hours of the appointment time will incur a $20 cancellation fee
  • A no show, no call will incur the full price of the service scheduled, barring extenuating circumstances.

Packages

  • Packages are valid at their discounted value up to 1 year after purchase.
  • The value of a package never expires, but after 1 year the difference of the full price session must be paid to redeem remaining sessions.
  • Packages can be used by multiple people (10 sessions, 5 for you and 5 for your loved one) with consent from the purchaser.

Gift Certificates

  • Gift certificates expire 1 year from the purchase date.
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